Website technical support
Fast issue resolution with clear communication — from bugs and malware to migrations, including sites built by others.
Technical Support
- Bug fixing
- Malware removal
- Website migrations
- Technical consulting
Support ticket #1042
- You write: “The form isn’t sending”
- Diagnosis: SMTP setting
- Fixed & tested
When something on your website stops working, you want an answer — not an automated reply. Website technical support from M. Dimopoulos solves problems quickly, with clear communication about what happened and what we changed.
What we fix
- contact forms and emails that don’t arrive,
- errors after updates or new plugins,
- payment and checkout problems in online stores,
- slow loading and mobile display issues,
- SSL, domain and DNS issues,
- small improvements and new features.
How it works
- Request: via the client portal, email or live chat.
- Diagnosis: we find the cause, not just the symptom.
- Fix: with a backup before every change.
- Update: we explain what happened and how to avoid it in future.
A client portal for every customer
Every client has their own space to open requests and follow progress, invoices and projects. Fewer emails, full transparency — and notifications as soon as there’s a reply.
Frequently asked questions
How do I request support?
Through your client portal, by email or via live chat. Every request is logged and you can follow its progress until it’s resolved.
Do you support websites you didn’t build?
Yes. We can investigate and fix problems on websites and stores built by others, mainly on WordPress and WooCommerce.
What problems do you fix most often?
Forms and emails that don’t arrive, errors after updates, slow loading, payment problems, SSL and mobile display issues.
Work that speaks.
Kanakousakis Pools
A corporate website showcasing the company's projects, swimming pools, spas and plant rooms.
Parasiris Earthworks
A website promoting the company's services, machinery and completed projects.
Suzuki
A dealership website with car models, a blog, quote requests and test-drive booking.
Guides to get you started.
Web hosting: how to choose the right provider
What hosting is, the main types, and the criteria that really matter when choosing hosting for your website or online store.
Read the article
WordPress security: 10 steps to protect your website
Most WordPress breaches can be prevented with simple measures. Here are the ten that matter most.
Read the article
Website maintenance: 7 tasks that keep your site secure
What proper website maintenance includes, how often each task should happen and why it prevents security, speed and sales problems.
Read the articleTell us what you need.
Get a tailored proposal — usually within one business day.